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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Cheap due to small print! Average

Small print, they do not cover your car for loss or damage between the hours of 22:00 and 06:00 this is why they are cheap, and they don’t make this clear at point of purchase or during you making a comparison. Reviewed on: 16th September 2021

Helpful and competitive

I received a renewal notice after a year and the increase was quite steep I went back to give comparable information and One Call came back not only matching the best offer, ……..but yes reduce it below the best offer. They did what so many consumers are asking for - treat existing customers the same as new ones Thank you Reviewed on: 16th September 2021

Insurance made simple

Always good on price. Website and online accounts are easy to use Reviewed on: 16th September 2021

Exceptional service

Easily contacted and pleasant knowledgeable advisors always helpful and offer competitive prices with good deals to suit anyone. Reviewed on: 16th September 2021

Great service

Great service and friendly people when needed to speak to someone. Questions answered straight away Reviewed on: 16th September 2021

Service

One Call provide you with the assurance that they are always on hand to provide you with assistance and clarity. Reviewed on: 16th September 2021

Good price great service

Always easy to get hold of by phone or online and a good price even with renewals Reviewed on: 16th September 2021

Good insurance

I have never had any problems with my insurance. I ring I get though straight way Reviewed on: 16th September 2021

Excellent service

Nothing is too much trouble. Customer service ezcellent Reviewed on: 16th September 2021

Car insurance

One call are the best car insurance I have had Reviewed on: 16th September 2021

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