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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Amazing!

5
Great insurance company, reliable and a great price Reviewed on: 14th September 2021

Excellent service when needed.

5
I have been with one call insurance for quite a few years. Each year upon renewing my insurance I receive first class service. Staff are polite and are very helpful. Reviewed on: 14th September 2021

First class

5
Made a clam no problem sorted without any hassle perfect Reviewed on: 14th September 2021

value

5
I am extremely happy with my experience with One Call, very good value insurance at the most competitive price, easy to set up and renew, what more would you need? Reviewed on: 14th September 2021

Fantastic customer service and a pleasure to be their customer

5
They have been exceptionally fantastic helping to reduce my insurance costs each year especially over the pandemic when they reduced our insurance further to help with our costs, they have a great amount of packages on offer and they are excellent overall in helping when you breakdown can't fault them in any way. Reviewed on: 14th September 2021

Friendly/reliable

5
Customer service is always good when ever I need to call ..and seam to be a cheap reliable company. Reviewed on: 14th September 2021

Car insurance by One Call

4
I've used One Call for my car insurance for several years, I have not experienced any problems, with cost, Customer Care, or anything else. Reviewed on: 14th September 2021

Top for customer service

5
The customer service team are always very helpful and patient . They are also very well informed and professional . Add to that the very competitive quotes and easily understood policy documents ..It is very difficult to find any better provider . Reviewed on: 14th September 2021

TIP TOP COMPANY

5
This company listens to its customers and helps them. They have kept me with them for many years and saved me a lot of money. Very important when you are a O A P Reviewed on: 14th September 2021

very good

5
very good very good very very good very good Reviewed on: 14th September 2021

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