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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

I've been with one call for a few years now and have...

5
I've been with one call for a few years now and have had no issues with them Reviewed on: 7th October 2025

, friendly & knowledge...

5
Recent contact was really good, friendly & knowledgeable staff member Reviewed on: 7th October 2025

I had an insurance product and it was the best.

5
I had an insurance product and it was the best.. Reviewed on: 7th October 2025

Great service

5
Rang when I got a cheaper quote, which was almost matched. Everything clearly explained. Reviewed on: 7th October 2025

Very easy to arrange my insurance

5
Very easy to arrange my insurance and achieved a great price compared with other providers Reviewed on: 7th October 2025

One Call Insurance suit my needs.

5
One call Insurance have always been helpful and courteous any time I’ve had to contact them regarding my car insurance for breakdown service etc. I’ve been using them for a few years now and any problems have been sorted out quickly. Reviewed on: 7th October 2025

very easy to use the on line portal

5
very easy to use the on line portal Reviewed on: 7th October 2025

Questions

5
When ever I have had a question they have been very helpful no matter how daft or small the question has been Reviewed on: 7th October 2025

Feel secure in their assistance

5
Had an accident with the car and I couldn't fault there assistance in sorting out a repair. Reviewed on: 7th October 2025

Excellent customer service.

5
Excellent customer service. Very easy to deal with over the phone. Reviewed on: 7th October 2025

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