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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Very slow at responding.

Very slow at responding. Poor offer. Reviewed on: 7th October 2025

Great insurance company, very helpful and easy to de...

Great insurance company, very helpful and easy to deal with. Offer great insurance at a reasonable price Reviewed on: 7th October 2025

Unhelpful agent

When I queried a 45% increase in premium, suggesting a mistake had been made, the agent was quite offhand and dismissed the suggestion. However he did reduce the premium but still not to a competitive level. I suspect this was a 'one off' experience as I have had good service in the past. Reviewed on: 7th October 2025

Service and dependability .

Found it was definitely value you for money. Wasn’t over excessive . Had to use their breakdown twice and it was excellent . Great service Reviewed on: 7th October 2025

Stay Been with them a long time .

Been with them a long time . Don’t like change and they are fair . Reviewed on: 7th October 2025

Good so far after 10 years.

Good so far after 10 years. Online portal is good too. Reviewed on: 7th October 2025

Very helpful on the phone went into depth about diff...

Very helpful on the phone went into depth about different cars for me Reviewed on: 7th October 2025

I value the east way I use the portal for making pay...

I value the east way I use the portal for making payments, making changes and viewing documents. Reviewed on: 7th October 2025

rang up to query renewal, i was dealt with very prof...

rang up to query renewal, i was dealt with very professionally everything was explained step by step and in layman's terms, felt family atmosphere Reviewed on: 7th October 2025

One phone call was all it took to fix everything.

One phone call was all it took to fix everything. Reviewed on: 7th October 2025

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