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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Would strongly recommend people avoid this company a...

1
Would strongly recommend people avoid this company as they are dishonest and don’t want to help in any way, They are also very aggressive dealing with customers to the point of being rude. Reviewed on: 7th October 2025

Renewed car insurance quick and without any problems

5
Renewed car insurance quick and without any problems Reviewed on: 7th October 2025

Great price for top level cover.

5
Great price for top level cover. Great customer service. And a really good renewal price too. Would highly recommend. Always easy to get through to on the phone and the call handlers are knowledgeable and polite. Reviewed on: 7th October 2025

Very good customer service.

5
Very good customer service. Always been happy to help when any issues have come up Reviewed on: 7th October 2025

Professional company to deal with.

5
Professional company to deal with. Reviewed on: 7th October 2025

Excellent service, have used One Call insurance bro...

5
Excellent service, have used One Call insurance brokers for a couple of years and they always manage to find a good deal with Quality coverage. Reviewed on: 7th October 2025

Always been very reliable and able to help

5
Always been very reliable and able to help Reviewed on: 7th October 2025

I always appreciate the email reminder to let me kno...

5
I always appreciate the email reminder to let me know when my car insurance payment is due. And the One Call online account is very easy to use if I need to make changes. Reviewed on: 7th October 2025

Fantastic Customer service and very satisfied.

5
Fantastic Customer service and very satisfied. Reviewed on: 7th October 2025

Straight forward and easy to use.

5
Straight forward and easy to use. Always delivers what they say. Reviewed on: 7th October 2025

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