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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

5 stars company

Really helpful on the phone and gave me a really good quote Reviewed on: 7th October 2025

Top insurer

Great service, UK call centre, good price Reviewed on: 7th October 2025

I’m not happy with using botchat for information thi...

I’m not happy with using botchat for information this is a service that is not helpful if you have a specific query about your account. This service also is no quicker than the good old days of using a telephone. Reviewed on: 7th October 2025

Easy online application

Easy online process to renew insurance policy and good value. Reviewed on: 7th October 2025

Good experience.

Good experience. Have stayed with them for another year as the price was good. Reviewed on: 7th October 2025

Car insurance review

Very helpful company and the staff are always friendly. Reviewed on: 7th October 2025

A very easy to use website, with competitive pricing.

A very easy to use website, with the most competitive prices I researched at that time. The communication once I joined them has been very good with easy to access documents. I have just had my renewal notice and it was cheaper than last year, which indicates that they are valuing ongoing customers, as opposed to just new business. Reviewed on: 7th October 2025

My Car Breakdown

My car recently broke down and a recovery vehicle was quickly despatched. It arrived earlier than predicted and took my car and me to the destination of my choice. Reviewed on: 7th October 2025

I have been a customer of One call for years and had...

I have been a customer of One call for years and had no problems at all easy to login and use account. Would definitely recommend to family and friends Reviewed on: 7th October 2025

Competitive pricing with good customer service

Competitive pricing with good customer service Reviewed on: 7th October 2025

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