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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Car insurance: new customer 2024

Very easy to set up and understand what is in your policy. competitive prices. Reviewed on: 7th October 2025

Easy to contact well informed and helpful staff Comp...

Easy to contact well informed and helpful staff Competitive prices Reviewed on: 7th October 2025

Have never had a problem with One Call

Have never had a problem with One Call Reviewed on: 7th October 2025

Helpful contact centre discussed my renewal options...

Helpful contact centre discussed my renewal options and worked out a better product for me Reviewed on: 7th October 2025

The portal is easy to use and check my documents.

The portal is easy to use and check my documents. When I had to increase my coverage to Business Insurance, it was really helpful. They were great. And the price was minimal, much to my relief. Reviewed on: 7th October 2025

Competitive prices

Renewal cost not hiked up like most car insurance companies. When I made contact I spoke to a very pleasant and helpful person. The policies are all online so cannot be mislaid. Reviewed on: 7th October 2025

Issue with premium

Had an issue with premium and were very professional in sorting out my enquiry Reviewed on: 7th October 2025

Great service friendly staff good prices

Great service friendly staff good prices Reviewed on: 7th October 2025

the customer service has been good and the chat line...

the customer service has been good and the chat line answers promptly Reviewed on: 7th October 2025

Never been a problem so 10/10 will use again next ti...

Never been a problem so 10/10 will use again next time I need my car insurance Reviewed on: 7th October 2025

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