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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Efficient and friendly

Efficient with renewal paperwork. Friendly and helpful colleague on telephone. Reviewed on: 7th October 2025

Excellent quality service every time I've needed to...

Excellent quality service every time I've needed to call Reviewed on: 7th October 2025

Very professional and easy to deal with

Very professional and easy to deal with Reviewed on: 7th October 2025

So satisfied with One Call!

2nd year with One Call - cannot find anyone to match them, let alone exceed their most attentive and efficient service Reviewed on: 7th October 2025

Competitive and friendly

We found them very competitive and very friendly to speak to. Reviewed on: 7th October 2025

Excellent customer service, quick at answering your...

Excellent customer service, quick at answering your call, always polite and keeping you informed Reviewed on: 7th October 2025

I like the fact that I can alter my details for a ne...

I like the fact that I can alter my details for a new vehicle, simply and easily. No faff, no bother and the renewal process is straightforward. Reviewed on: 7th October 2025

I have not claimed but renewal was not much more tha...

I have not claimed but renewal was not much more than the year before Reviewed on: 7th October 2025

Very professional and ease of renewing our car insur...

Very professional and ease of renewing our car insurance and excellent value. Reviewed on: 7th October 2025

Have always had a pleasent experience with One Call.

Have always had a pleasent experience with One Call. From their renewal actions, through to dealing with a claim. Always very friendly and efficient. Reviewed on: 7th October 2025

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