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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Great portal that is easy to navigate with competiti...

Great portal that is easy to navigate with competitive insurance quotes,just enrolled in the monthly premium payment plan,which should help manage my payments Reviewed on: 7th October 2025

They offered a reasonable car insurance charge

They offered a reasonable car insurance charge Reviewed on: 7th October 2025

Great customer service and competitive prices.

Great customer service and competitive prices. Reviewed on: 7th October 2025

Excellent service

I needed to swap my insurance to a different motor, I contacted onecall and it was all sorted in less than 5min, good efficient friendly service. Reviewed on: 7th October 2025

I’ve been with one call insurance for a few years no...

I’ve been with one call insurance for a few years now,always had good experience Reviewed on: 7th October 2025

Excellent service and you can ring them and speak to...

Excellent service and you can ring them and speak to an actual person Reviewed on: 7th October 2025

Stayed with them for a number of years as they have...

Stayed with them for a number of years as they have always looked after me well. Good price when renewal is challenged and good service Reviewed on: 7th October 2025

Has been competitive - very slow claims process

One call has been competitive for a while but I've recently gone to another cheaper provider. Service while with them has been good but when we were in a non-fault incident recently although it was ultimately all resolved the time taken to process the claim from start to finish took in excess of a year. This may not be specific to One Call and a wider industry problem but it was a painful experience nevertheless! Reviewed on: 7th October 2025

Exasperated

I am an elderly pensioner I broke down the other day and instead of just phoning to get a breakdown vehicle I was directed to portals and filling name addresses etc to complicated Reviewed on: 7th October 2025

Great service, cover of insurance and price!

Great service, cover of insurance and price! After going through the documents prior to purchasing I knew this was the perfect insurance I needed. Reviewed on: 7th October 2025

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