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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.80 (29763 reviews)

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4.80

Based on 29,761 reviews, last reviewed 24th Sep 2026

606900% increase in 5 star reviews

in the past 90 days

3400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Good service Good decent customer care very well Reviewed on: 24th September 2026

Latest lowest rating:

1

My experience with One Call Insurance has been absol... My experience with One Call Insurance has been absolutely awful. The way my case has been handled has caused me unnecessary stress, customer service h... Read more Reviewed on: 24th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (29778)

Charged £49 for cancellation prior to strat of insurance.

Found out they were completely useless with their help when I tried to add an additional car for a limited period to a policy that hadn't yet started. Also, the insurance document was with ABC Insurance (sounds a bit dodgy!) who didn't seem to have any details of my policy and the policy document was barely readable. After exasperating attempts to add the extra car with One Call I then went back to my previous insurer (Direct Line) who were so much easier to deal with that I decided to ditch One Call and go back with Direct Line despite the slightly higher premium. Got a cancellation charge of £49 from One Call for their 'wonderful' administration. Will never deal with them ever again! Reviewed on: 29th May 2018

Value for money

Great service, fast and reliable all at a great price Reviewed on: 11th April 2018

Good prices and customer service

Rang up to speak to someone in regards to a quote and they where very helpful and polite:) thank you one call Reviewed on: 29th September 2017

Cheap service

Very cheap quotes and reasonable deposit price Reviewed on: 26th September 2017

Brilliant

Never had any problems, great service & fantastic renewal price! Reviewed on: 14th September 2017

Misleading Sales

I thought I had no claims protection and it turned out I had none at all even though it was requested at the time of the quote there were all sorts of conditions to it that rendered it useless Reviewed on: 16th August 2017

Car insurance

Only a insurance broker if you want to get in contact with the car insurance company they get you you have to phone them your self Reviewed on: 1st August 2017

Our Local (yet national) Insurance Broker

One Call Insurance have provided great customer service (and insurance) to our family for many years. We appreciate the UK-based call centre and friendly staff, good benefits & good prices! Can't go wrong. Reviewed on: 20th July 2017

Huge initial quote which they soon reduced on request

Originally quoted twice as much on a renewal which then found its way back down quickly and easilly with a call Reviewed on: 4th July 2017

rubbish

Rubbish company, you miss one payment and they charge a riduclous amount even thugh I called up the next day to make a payment they wanted £113 instead of £50 so I just cancelled. And they don't deal with anything else themselves, they make you call their finance broker. 20 mins on hold to them just to be told i need to call someone else! Reviewed on: 3rd May 2017

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