Smart Money People Logo

One Call Insurance: Car Insurance Broker reviews

4.86
Based on 23,130 reviews, last reviewed 2nd Jan 2026
30% decrease in 5 star reviews
in the past 90 days
4% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

Good phone customer service Good phone customer service when changes needed to policy Reviewed on: 2nd January 2026
Myasinax's avatar
Myasinax

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car Insurance Broker reviews (23130)

Review of the One Call Insurance, Car Insurance Broker:

A Triple Finalist in the Insurance Choice Awards 2023

5
Rating: ★★★★★ (5/5) One Call Insurance has once again proven its excellence in the insurance industry, earning the distinction of being a finalist in three categories at the prestigious Insurance Choice Awards 2023. The nominations for Best Overall Insurance Broker, Best Commercial Insurance Broker, and Best Personal Insurance Broker are a testament to the company's commitment to delivering top-notch insurance services. But it's not just about the nominations; it's also about the dedicated customers who have made it all possible. With a mission to provide outstanding insurance services and a deep commitment to customer satisfaction, One Call Insurance has steadily gained a reputation for reliability and trustworthiness. The company's invitation to customers to participate in the voting process for the Insurance Choice Awards 2023 speaks volumes about their transparency and genuine appreciation for their clients. What sets One Call Insurance apart from the rest? Here are some key factors that make them deserving of your vote: Comprehensive Coverage: One Call Insurance offers a wide range of insurance options, including personal insurance for home, car, and travel, as well as commercial insurance for businesses. Their selection ensures that they can meet the diverse needs of their clients, making it a one-stop-shop for all your insurance requirements. Customer-Centric Approach: One Call Insurance has consistently prioritized the needs of its customers. Their friendly and knowledgeable staff is always ready to provide assistance, answer questions, and help clients make informed decisions. It's clear that they value their customers' feedback and suggestions. Competitive Pricing: The company is committed to providing competitive pricing without compromising on the quality of their services. This commitment to affordability ensures that clients get the best value for their insurance investments. Online Convenience: One Call Insurance has embraced the digital age, making it easy for clients to manage their policies online. Their website and mobile app offer a seamless experience for obtaining quotes, making claims, and accessing policy documents. Award-Winning Services: The triple nomination for the Insurance Choice Awards 2023 for Best Overall Insurance Broker, Best Commercial Insurance Broker, and Best Personal Insurance Broker is a reflection of their unwavering dedication to excellence in the insurance industry. It's not just an achievement for them but also a testament to the trust and support of their customers. Reviewed on: 23rd October 2023

Great Insurance

5
They are very helpful and explained everything Reviewed on: 19th October 2025

All good only reason neutral on customer service nev...

5
All good only reason neutral on customer service never had to use but would like more info on contact numbers as struggle with it at my age and have to rely on family Reviewed on: 19th October 2025

Have been using this insurance company for years.

5
Have been using this insurance company for years...fits in well with my budget.. Reviewed on: 18th October 2025

Good to know insurance.

5
This is the second time I've used one call ,,,the first wsd with my motorbike,,,and once when I broke down ,,,the road side and recovery where there to help.and got me home. Reviewed on: 17th October 2025

Very good company to deal with...

5
Very good company to deal with, straight forward, transparent. Reviewed on: 17th October 2025

Simple to arrange, renewal quotation at a fair price...

5
Simple to arrange, renewal quotation at a fair price, no opportunist increase. Reviewed on: 17th October 2025

There site is easy to use, competitively priced and...

5
There site is easy to use, competitively priced and paper free so super eco friendly Reviewed on: 17th October 2025

Number Plate Renew

5
I recently had to inform One Call of my recent number plate change to a personal one for me.They did it with no trouble at all on line, it was so easy .I would recommend One to all my family and friends in the future. Reviewed on: 17th October 2025

Good service and very helpful staff

5
Good service and very helpful staff Reviewed on: 16th October 2025

Class from FS7, saved me £85 from company error.

5
Class from FS7, saved me £85 from company error. Reviewed on: 15th October 2025

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products