Paid advertisement
Smart Money People Logo
Newsletter

One Call Insurance: Car insurance broker reviews

4.80
Based on 31,257 reviews, last reviewed 1st Oct 2026
743300% increase in 5 star reviews
in the past 90 days
4000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Providing good service Providing a good and reliable service and pleasingly they do not pester with sales e-mails. Reviewed on: 1st October 2026
Vivienne's avatar
Vivienne

Latest lowest rating:

1

Unhelpful call centre operators who work from a script. Unhelpful call centre operators. No updates. very very slow to get anything done. It took weeks and weeks to get a curtesy car. I spent hours and hour... Read more Reviewed on: 29th September 2026
John Y's avatar
John Y

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

Review One Call Insurance: Car insurance broker now

Help others make smarter decisions by sharing your own experience. Write a review

One Call Insurance Car insurance broker reviews (31267)

customer service

5
great customer sevice problem sorted quickly and efficiently Reviewed on: 8th July 2026

good value

5
great value for money insurance and easy to use with good customer service Reviewed on: 8th July 2026

Always very helpful customer service - all our famil...

5
Always very helpful customer service - all our family use them Reviewed on: 8th July 2026

Great cover

5
Good customer service and good cover,, just the job for insurance cover When you need it most, with easy on line app to yoir cover. Reviewed on: 8th July 2026

Navigating their app and online site can be frustrating

4
Navigating their app and online site can be frustrating at times finding what I need, normally payment schedule which only appears when it wants to. Overall service is good. Reviewed on: 8th July 2026

So far so good.

5
So far so good. Poliv was a good price communications clear Reviewed on: 8th July 2026

Quick good value and when making a claim I was kept...

5
Quick good value and when making a claim I was kept informed Reviewed on: 8th July 2026

Helpful friendly Service.

5
Helpful friendly Service. Excellent website Reviewed on: 8th July 2026

Friendly Staff

5
Staff at call centre always helpful and take time with customers Reviewed on: 8th July 2026

Excellent and reassuring communication and price

5
Communication following a no fault incident, was seamless, informative and caring. To have a conversation with a representative, was reassuring at an anxious time. The renewal price was lower and remained competitive, however customer service is important for me, especially as I'm not very techy! Reviewed on: 8th July 2026

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products