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One Call Insurance: Car insurance broker reviews

4.80
Based on 31,257 reviews, last reviewed 1st Oct 2026
743300% increase in 5 star reviews
in the past 90 days
4000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Providing good service Providing a good and reliable service and pleasingly they do not pester with sales e-mails. Reviewed on: 1st October 2026
Vivienne's avatar
Vivienne

Latest lowest rating:

1

Unhelpful call centre operators who work from a script. Unhelpful call centre operators. No updates. very very slow to get anything done. It took weeks and weeks to get a curtesy car. I spent hours and hour... Read more Reviewed on: 29th September 2026
John Y's avatar
John Y

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (31265)

Customer service are very knowledgeable.

5
Customer service are very knowledgeable. Reviewed on: 8th July 2026

Always helpful and polite i change my car every 6 mo...

5
Always helpful and polite i change my car every 6 months and they have always been very helpful Reviewed on: 8th July 2026

Reasonable prices, easy access of account.

5
Reasonable prices, easy access of account. Reviewed on: 8th July 2026

Excellent Customer Service

5
I had a windscreen crack and One Call handled the replacement very efficiently and professionally Reviewed on: 8th July 2026

Easily accessible bison line and quick response.

5
Easily accessible bison line and quick response. Add reasonable pricing tk that Reviewed on: 8th July 2026

Renewal is always too high.

4
Renewal is always too high. Have to call and haggle. Better if they would give best price first time. Reviewed on: 8th July 2026

Professional

5
Friendly professional service easy to understand . Reviewed on: 8th July 2026

Good cover for the money affordable payments which i...

5
Good cover for the money affordable payments which is what people need. Reviewed on: 8th July 2026

Excellent service

5
You can always talk to someone on the phone and it doesn't take ages to get through. I can't beat them on price either even when I've gone on compare the market. They look after their loyal customers. Reviewed on: 8th July 2026

Excellent support when you need it most

5
Having both been involved in an accident and also used their breakdown cover in the years I have been with One Call, I can honestly say their support has been impeccable Reviewed on: 8th July 2026

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