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One Call Insurance: Car insurance broker reviews

4.80
Based on 31,251 reviews, last reviewed 30th Sep 2026
742800% increase in 5 star reviews
in the past 90 days
4000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

First class service; efficient and human. When I had an accident, they sorted everything out, no hassle, no irrelevant questions. Everything was efficiently handled and I got to speak to a rea... Read more Reviewed on: 30th September 2026
RedW's avatar
RedW

Latest lowest rating:

1

Unhelpful call centre operators who work from a script. Unhelpful call centre operators. No updates. very very slow to get anything done. It took weeks and weeks to get a curtesy car. I spent hours and hour... Read more Reviewed on: 29th September 2026
John Y's avatar
John Y

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (31251)

I’ve been a customer for several years.

5
I’ve been a customer for several years. I’ve phoned once or twice and always had very good responses from the telephone agents. I feel the personal contact and also that I am not locked in for a long contract time is what is attractive and worth paying a little extra for Reviewed on: 7th July 2026

Easy to deal with.

5
Easy to deal with. Offer best insurance to suit your needs. Good response with details of coverage and details explained should you need to claim Reviewed on: 7th July 2026

only means of contact for buying / renewing cover is...

4
only means of contact for buying / renewing cover is via on line chat which at times can involve long waiting times. Telephone contact not available. Once through, customer is reliant on typing skills which is slower than verbal contact. However, responses from staff once through is excellent Reviewed on: 7th July 2026

Always very competitively priced.

5
Always very competitively priced. Excellent cover. Reviewed on: 7th July 2026

Good deal to communicate to obtain a quote, competit...

5
Very easy to communicate to obtain a quote, competitive with other companies. Good comms. Reviewed on: 7th July 2026

Nothing but good in terms of price and service

5
Nothing but good in terms of price and service Reviewed on: 7th July 2026

Provides the cover of everything you need

5
Very thorough and clear with explaining all about your policy and that I have the correct cover fir what I need Reviewed on: 7th July 2026

Best Value Quote received at renewal time - easy to...

5
Best Value Quote received at renewal time - easy to compare on comparison websites - good value product with easy comms Reviewed on: 7th July 2026

Great car insurance

5
Easy to complete the application on line a good value for money. Would recommend them to family and friends. Reviewed on: 7th July 2026

Have been given a first class service and dealt with...

5
Have been given a first class service and dealt with in a polite and courteous manner by everyone i have spoken to Reviewed on: 7th July 2026

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