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One Call Insurance: Car insurance broker reviews

4.80
Based on 31,251 reviews, last reviewed 30th Sep 2026
742800% increase in 5 star reviews
in the past 90 days
4000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

First class service; efficient and human. When I had an accident, they sorted everything out, no hassle, no irrelevant questions. Everything was efficiently handled and I got to speak to a rea... Read more Reviewed on: 30th September 2026
RedW's avatar
RedW

Latest lowest rating:

1

Unhelpful call centre operators who work from a script. Unhelpful call centre operators. No updates. very very slow to get anything done. It took weeks and weeks to get a curtesy car. I spent hours and hour... Read more Reviewed on: 29th September 2026
John Y's avatar
John Y

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (31251)

Great value.

5
Can’t be beaten on car and motorbike insurance. Reviewed on: 7th July 2026

Amazing value for money

5
Very easy to deal with and great value for money could not find it any cheaper for what they provide Reviewed on: 7th July 2026

I hate communicating to a bot!

3
I wouldn't recommend car insurance from anyone to anyone although I would tell my friends about my experience - that being, generally the people I talk to are ok. However, trying to find telephone numbers, the number of my break down cover and everything in-between is poor. And once you do get through -= trying to get to a human is exasperating. I hate communicating to a bot! Reviewed on: 7th July 2026

Have house and car insurance for a number of years,...

5
Have house and car insurance for a number of years, very competitive and always finds a cheaper deal for me when it's time for renewal Reviewed on: 7th July 2026

Competive rates and great customer services

5
Competive rates and great customer services Reviewed on: 7th July 2026

Very helpful and easy to deal with

5
Very helpful and easy to deal with when I had a small claim Reviewed on: 7th July 2026

I bought my insurance online.

5
I bought my insurance online. I found it a bit difficult to find my Certificate of Motor Insurance. I didn’t know if my payment had gone through . Reviewed on: 7th July 2026

I've been with One Call Insurance for a good few yea...

5
I've been with One Call Insurance for a good few year's now, and always find them good value for money. They're always friendly on the phone and do their very best for their customers. All my documents are online, so easy to retrieve should I need them. I have breakdown cover too. Reviewed on: 7th July 2026

Quality service from quality company

5
They offer a very competitive service in a cut throat market for car insurance. I am totally satisfied with this company. Reviewed on: 7th July 2026

Always competitively priced.

5
Always competitively priced. Staff always polite. Ive never claimed therefore cant comment on that Reviewed on: 7th July 2026

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