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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Very helpful and quick resolution when I did my insu...

5
Very helpful and quick resolution when I did my insurance wrong. Reviewed on: 3rd August 2025

Above and beyond!

5
So helpful and efficient. Not a great understander of insurances! I was given the upmost patience and assistance. Thankyou oneinsurance! Reviewed on: 3rd August 2025

Great value & Service

5
I've used One Call a few times now and always had value for money & great service; when my other car needs it's car insurance renewing, I'll be looking to add it on to my existing account Reviewed on: 3rd August 2025

So far so good to date - good service

5
So far so good to date - good service Reviewed on: 3rd August 2025

OneCall - Zero Hassle

5
OneCall have been my car insurance provider for at least five years. I occasionally compare other providers but I have never found a good enough reason to change. I am very happy with OneCall’s no hassle service. Reviewed on: 3rd August 2025

The communication from One Call Insurance is amazing!

5
The communication from One Call Insurance has been better than any other insurance company that I’ve used. With regular emails providing links to contact the company or view my policy, I don’t feel as if I’ve paid for something and I’m getting nothing back. Reviewed on: 3rd August 2025

Winning at car insurance

4
Fantastic for my classic car insurance policy. Very easy site to use and best price. Reviewed on: 2nd August 2025

Going the extra miles

5
I have a been with one call for a number of years, in 2024 I had a breakdown 200miles away from my home when I called the helpline they were so helpful and got me and my family home for once I took extra cover and recieved an excellent service and key my family safe. Thank you so much Mr Gibbons Reviewed on: 2nd August 2025

Excellent service and communication.

5
Excellent service and communication. Reviewed on: 2nd August 2025

Competitive helpful portal easy to use.

5
Competitive helpful portal easy to use. Reviewed on: 2nd August 2025

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