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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

Better than all the rest !!

5
From start to finish One Call were extremely helpful and made the whole process very easy. Excellent customer service which is rare these days. I'd definitely recommend them to family and friends. Great value for money and very easy to update my change in details. Reviewed on: 2nd August 2025

Simply the best. Great service.

5
Great service. Polite staff. Explain things realy well. Reviewed on: 2nd August 2025

When my car bonnet flew open without warning whilst...

5
When my car bonnet flew open without warning whilst I was travelling on a busy motorway One Call were very quick to respond and took me to a safe place before taking my car to be reviewed. They were always polite and helpful when I spoke to them and provided me with a courtesy car whilst my own was being assessed. It was deemed to be too costly to repair so was written off. I was told where it had been taken so that I could retrieve my belongings and personal number plates. Reviewed on: 2nd August 2025

car insurance

5
After taking out car insurance, young lady rang about 2 weeks to see if every thing was okay which it was., nice service. Reviewed on: 2nd August 2025

Very competitive.

5
Phoned for renewal, matched my lowest quote, very pleased to stay rather than have to swap. Reviewed on: 2nd August 2025

I have used Onecall for so many years and for more t...

5
I have used Onecall for so many years and for more than one vehicle. They are always helpful, offer great advice and I trust them explicitly. Reviewed on: 2nd August 2025

fabulous service

5
swift excelleny service when broke down. Reviewed on: 2nd August 2025

Good experience

4
Good experience, One Call were quick to respond, and easy to contact Reviewed on: 2nd August 2025

Breakdown recovery

5
No fuss got the job done when I broke down,my car was delivered to the garage very promptly Reviewed on: 2nd August 2025

Quick and easy, all done on line so no communication...

5
Quick and easy, all done on line so no communication with a human, would be good to have a multi car insurance available Reviewed on: 2nd August 2025

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