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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.81 (13887 reviews)

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4.80

Based on 13,887 reviews, last reviewed 13th Jun 2025

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Fast and helpfull Needed help changing a few of my policy details and was provided fast and excellent help by agent HM1 Reviewed on: 13th June 2025

Latest lowest rating:

1

Do not use this firm - bunch of crooks Do not use this firm - they are a bunch of thieves. I sold my car after only using 80 days of my annual insurance. I calculated refund at around £184.... Read more Reviewed on: 29th May 2025

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About this product

One Call Insurance Car Insurance Broker reviews (13887)

Review of the One Call Insurance, Car Insurance Broker:

smooth policy arrangement

I arranged cover over the telephone and my policy was created there and then with no hassle or additional forms. It went like a dream. Reviewed on: 11th October 2024

Managed to get car insurance quote down to match oth...

Managed to get car insurance quote down to match other quotes. Quick and efficient online chat service Reviewed on: 14th October 2024

A decent bunch

Due to an error in Confused.com, my no claims discount years were overstated. When this was noticed, One Call made an extra charge which I paid without quibble. Several weeks later, One Call refunded the payment without being asked. I thought this was jolly decent of them. Reviewed on: 14th October 2024

Very good service, I had my query answered

Very good service, I had my query answered Reviewed on: 14th October 2024

Great customer service

Had an online chat with a lovely person called Holly who was extremely helpful and courteous. Very pleasant experience! Reviewed on: 14th October 2024

JC3 was superb at offering every option for me, en...

JC3 was superb at offering every option for me, ending up with the best cover. Excellent customer service all round Reviewed on: 14th October 2024

Agent kb extremely helpful today by guiding me tthro...

Agent kb extremely helpful today by guiding me tthrough the payment process Reviewed on: 14th October 2024

Good News

I was helped today by Kirstin, who really did an excellent job and fixed my problem. Marks out of 10....11 Reviewed on: 14th October 2024

Great service from JI1.

Great service from JI1. Quick response and solution obtained Reviewed on: 14th October 2024

Excellent Car Insurance

Very helpful professional service from One Call Insurance Reviewed on: 14th October 2024

I’ve been with them for a few years

I’ve been with them for a few years and everything has been fine till date. I haven't had to claim since I’ve been with them so I can’t give insight as to that aspect. Reviewed on: 13th October 2024

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