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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Excellent professional company with great customer s...

Excellent professional company with great customer service Reviewed on: 28th July 2025

Easy to deal with and good prices

Easy to deal with and good prices Reviewed on: 28th July 2025

Very professional easy to understand car policy.

Very professional easy to understand car policy. Reviewed on: 28th July 2025

Breakdown Service Inadequate

Having taken out breakdown cover with "unlimited callouts" I was told recently I would not be attended to as the same issue occurred twice. I endured very long wait times on the phone before being able to speak to anyone, and I was given a different story depending on who I spoke to. Reviewed on: 28th July 2025

Very competitive rates

Easy to put all details on line, and found my car insurance at a very good rate, really pleased with the service so far. Reviewed on: 28th July 2025

Efficient, good products.

Efficient, good products. Easy on-line experience. Reviewed on: 28th July 2025

Quick and easy online plus follow up call to ensure...

Quick and easy online plus follow up call to ensure all is correct and to check satisfaction. Communication was of a high standard and the customer service team were very helpful and friendly. Reviewed on: 28th July 2025

No issues straight forward hassle free

I needed car insurance for my Audi A3 2.0 got the cheapest quote, bought the insurance no hassles. Reviewed on: 28th July 2025

Priced makes the downside bearable

Okay if you’re tech savvy and like bots, not so good if you are older and have nuanced questions Reviewed on: 28th July 2025

They looked to see how I could get cheaper car insu...

They looked to see how I could get cheaper car insurance than I was being quoted for somewhere else. The operator was very efficient and polite, and therefore pleasant to talk to. Reviewed on: 28th July 2025

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