Paid advertisement
Smart Money People Logo
Newsletter

One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Value for money

5
Although not had to use their services (thankfully) i found them very reasonably priced Reviewed on: 24th July 2025

Very efficient and app great to use

5
Very efficient and app great to use Reviewed on: 24th July 2025

Good customer service

5
I was very impresed with the follow-up service when I purchased my car insurance Reviewed on: 24th July 2025

Excellent value for money

5
Easy to arrange and very good value for money Reviewed on: 24th July 2025

Disgraceful

1
I have been with onecall for many years. I made a claim, they took a large excess. I gave them full details as why it was not my fault: cctv evidence, name of guilty party, my excess has not been returned. Reviewed on: 24th July 2025

Highly Recommended and A Human Touch

5
I found them very easy to talk and they explained everything in a language I could understand (laymans term). They are very quick with a phone call and it makes a nice change to speak to a human Reviewed on: 24th July 2025

Smooth efficient service.

5
Smooth efficient service. Prompt response to my query and clear explanation given. Reviewed on: 24th July 2025

Changed my vehicle and put the pricin thee up a week...

2
Changed my vehicle and put the price up a week later Reviewed on: 24th July 2025

Clear, simple, well presented information.

5
Clear, simple, well presented information. Competitive pricing for what I needed. Reviewed on: 24th July 2025

Looked for best insurance price .

5
Looked for best insurance price . Very competitive insurance cover excellent customer service Reviewed on: 24th July 2025

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products