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One Call Insurance: Car insurance broker reviews

4.79
Based on 23,132 reviews, last reviewed 19th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026
Steven Dunn's avatar
Steven Dunn

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

5
Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

once I had connected to a human the staff were very...

5
once I had connected to a human the staff were very helpful Reviewed on: 23rd July 2025

No complaints

5
Been with this insurance company for years. Happy with the service, no complaints. Reviewed on: 23rd July 2025

Excellent price and Excellent customer service and c...

5
Excellent price and Excellent customer service and care. Five star service. Will definitely insurance with this company again if they give a competitive price. Reviewed on: 23rd July 2025

Becca W was excellent and solved both issues no prob...

5
Becca W was excellent and solved both issues no problem very much appreciated what she done tonight. Reviewed on: 23rd July 2025

Temporary Cover Query

5
Temporary Cover Query: Spoke to LG3. Very patient and helpful. Reviewed on: 23rd July 2025

Very helpful to me searching for a decent quote came...

5
Very helpful to me searching for a decent quote came up Trumps very good at explaining all aspects of the policy Reviewed on: 23rd July 2025

Have my car insured through One Call

5
Have my car insured through One Call was very pleased that my renewal quote from them was better than any of the insurance websites. Reviewed on: 23rd July 2025

The online chat format works well.

5
The online chat format works well. Better than expected Reviewed on: 23rd July 2025

Insurance renewal

5
Ellis W was very helpful with my insurance renewal, Ellis made it a pleasant experience Reviewed on: 23rd July 2025

Quote query on car insurance

5
Quick and painless experience.. Whole process took minutes and was complete professionally by adviser AR5 Reviewed on: 23rd July 2025

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