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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Motor insurance renewal

Becca W was quick and efficient on sorting out my platinum motor insurance renewal on the online chat Reviewed on: 23rd July 2025

Car renewal

I was ever happy with the service I had gotten from the person who called me today about my renewal Reviewed on: 23rd July 2025

Excellent Live Chat response times

My experience with Live Chat was fantastic. No waiting time, fast responses to my query plus the agent was very polite and helpful. Also not pushy which is very important to me. Reviewed on: 23rd July 2025

Online chat answered all my queries.

Online chat answered all my queries. Would prefer phone chat but nevertheless happy with service. Reviewed on: 23rd July 2025

First class Service, explained everything to me so I...

First class Service, explained everything to me so I understood Reviewed on: 23rd July 2025

Chatted to HH2 about my renewal.

Chatted to HH2 about my renewal. Very good customer service skills. She was friendly and pleasant and discussed the quote in great detail. I was happy with the chat and the appreciated the full explanations Reviewed on: 23rd July 2025

Agent PS1

Had webchat with agent PS1 regarding my car insurance renewal. All my points / questions were answered both promptly and very clearly. I was delighted with my experience and very pleasantly surprised just how easily and speedily the necessary changes were sorted out. Reviewed on: 23rd July 2025

PS1 - very helpful gave revised quote , explained ev...

PS1 - very helpful gave revised quote , explained everything and answered all questions efficiently and clearly. Reviewed on: 23rd July 2025

Excellent customer service from DA7.

Excellent customer service from DA7. I was very happy with the customer service the the car insurance broker DA7. Very polite throughout the live chat and answered all my questions when asked. I am a very happy customer:)) Reviewed on: 23rd July 2025

Breakdown cover ..

Very knowledgeable and informative and my query was dealt with fast Reviewed on: 23rd July 2025

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