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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car insurance broker reviews (23132)

Review of the One Call Insurance, Car insurance broker:

Car insurance review

Having looked for other car insurance One call has come out as one of the cheapest and the best value for money. I have recommend to other people to get a quote for there insurance. Reviewed on: 31st August 2023

Best Price offered

The price offered for renewal is better than prices I have been quoted elsewhere. One Call are very competitive. Also the staff are aways easy to speak to and helpful. Reviewed on: 21st July 2025

Simple and easy to renew and amend .

Simple and easy to renew and amend . Reviewed on: 21st July 2025

Paige S, live chat customer service person with user...

Paige S, live chat customer service person with username PS1, was really helpful, clear and concise, thank you Reviewed on: 21st July 2025

Very helpful customer service by username PS1 who he...

Very helpful customer service by username PS1 who helped with my renewal and made it very easy and straight forward. Thanks Reviewed on: 21st July 2025

One call insurance

I've been thoroughly impressed with One Call Insurance from the moment I signed up. The process was quick and hassle-free, and their prices were some of the most competitive I’ve come across. What truly sets them apart is their customer service — every interaction has been friendly, professional, and helpful. When I had a query about my policy, I got through to a real person quickly and they resolved my issue without the usual runaround. They offer great value for money and make you feel like a valued customer, not just a policy number. Reviewed on: 21st July 2025

Happy customer

Good price, easy to renew policy. Reviewed on: 21st July 2025

Good broker a reasonable quote .

Good broker a reasonable quote . Reviewed on: 21st July 2025

My agent was PS1 and everything was handled very wel...

My agent was PS1 and everything was handled very well on live chat, more than satisfied with the service. I paid slightly more for the cover renewal than a cheaper quote but decided it’s worth a little extra for the great service Onecall provides. Thank you PS1. !! Reviewed on: 21st July 2025

Top tip !

Excellent service, thanks. Third year renewing car insurance. Reviewed on: 21st July 2025

good value for money, very easy to get a quote and t...

good value for money, very easy to get a quote and the arrange cover, staff are very helpful and polite Reviewed on: 21st July 2025

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