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One Call Insurance: Car insurance broker reviews

4.86
Based on 23,131 reviews, last reviewed 21st Feb 2026
94% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026
Ant's avatar
Ant

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025
Andrew E's avatar
Andrew E

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23131)

No hassle very friendly Would recommend anx have don...

5
No hassle very friendly Would recommend anx have done to fzmily anx friends Reviewed on: 17th July 2025

I had difficulty with accessing portal..

5
I had difficulty with accessing portal for documents, I received great help from One Call staff, lud they provided paper copies as well. Reviewed on: 17th July 2025

Easy to use in their portal on the website

4
Easy to use in their portal on the website and live chat is excellent for me due to my deafness, very helpful with dealing with my Car and house insurance Reviewed on: 17th July 2025

Good value for money !

5
Good value for money ! They look after their loyal customers. Reviewed on: 17th July 2025

Excellent customer service.

5
Excellent customer service. Staff helpful and knowledgable. Reviewed on: 17th July 2025

The best

5
The best customer service thank you Reviewed on: 17th July 2025

Broke down other day on M3 motorway was stranded on...

5
Broke down other day on M3 motorway was stranded on hard shoulder, rang call centre they answered straight away recovery arrived in around 40 minutes luckily for me on last renewal I added gold cover on recovery so was taken to place of my choice which was all very professional and reassuring , will 100% definitely be renewing next time with one stop Reviewed on: 17th July 2025

Van service

5
Good customer service and low premium. Reviewed on: 17th July 2025

Great prices , very efficient, easy to use website e...

5
Great prices , very efficient, easy to use website even for old ladies who have few technical skills . Reviewed on: 17th July 2025

I have good experience all my years now with one cal...

5
I have good experience all my years now with one call Insurance Reviewed on: 17th July 2025

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