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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.78 (28223 reviews)

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4.78

Based on 28,223 reviews, last reviewed 18th Sep 2026

459200% increase in 5 star reviews

in the past 90 days

3000% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Good prices, good communication, what’s not to like. Good prices, good communication, what’s not to like. Reviewed on: 18th September 2026

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28223)

Kindness in trouble times is key

The kind and clear explanation given by the team is outstanding and rare in the insurance business. Kindness for me is key to kerping my business Reviewed on: 7th October 2025

Easy to communicate and always competitive...

Easy to communicate via chat and always competitive pricing. Gives me the option of a rolling contract so can cancel when I need to with no fees. I have also locked in a good price for the following year too. Reviewed on: 7th October 2025

Excellent customer service

My car broke down and I spoke to someone who was very kind, courteous and reassuring as I was very distressed at the time. Couldn’t fault him, very good communication. Reviewed on: 7th October 2025

Affordable personalised insurance

I am able to add business cover to my social, domestic and pleasure car insurance at an affordable price. No hidden costs and on a rolling contract too. They even offer breakdown cover for a small additional fee. Reviewed on: 7th October 2025

Been with them forever and have not been disappointed

Been with them forever and have not been disappointed Reviewed on: 7th October 2025

Straight to the point

Got straight to the point and understood the issue at hand. Resolved in a timely manner. Reviewed on: 7th October 2025

I've had my van insured with Onecall for several yea...

I've had my van insured with Onecall for several years and each year I've had a quote for renewal which I've been happy with that's why I renew. On The negative side they use onecall claims which are absolutely useless i had 2 windows smashed on my van and tools stolen after 4weeks of being messed around and having no glass replaced i decided to fix it myself as I need a secure van communicating with them was a joke and they we're unprofessional so after my experience with them I will use another company next time so steer clear of one call claims. Reviewed on: 7th October 2025

The breakdown service was excellent, the options for...

The breakdown service was excellent, the options for cover were good and changing over to another car was easy Reviewed on: 7th October 2025

My insurance broker for years

One call offer a good value for money and an excellent customer service Reviewed on: 7th October 2025

Loyalty actually pays with these guys, you get bette...

Loyalty actually pays with these guys, you get better deals as the years go by, very good customer service, never had a problem with anything on here. Reviewed on: 7th October 2025

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