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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,223 reviews, last reviewed 18th Sep 2026
459200% increase in 5 star reviews
in the past 90 days
3000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good prices, good communication, what’s not to like. Good prices, good communication, what’s not to like. Reviewed on: 18th September 2026
David C's avatar
David C

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026
Verity w's avatar
Verity w

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28223)

Good Company

5
A good company to deal with, had no problems what so ever. Reviewed on: 7th October 2025

A Happy Customer

5
I've been with One Call a few times. I keep coming back to them because they have very competitive rates. I'm very happy with what they cover in my policy. Reviewed on: 7th October 2025

Poor customer service in dealing with my claim.

1
Poor customer service I dealing with my claim. I had to constantly chase and deal with 3rd pasties over a period of 6 weeks, during a time of enough stress as my vehicle wasn’t roadworthy. Lodged a complaint and was dismissed without taking all facts into consideration as closed complaints when things were sorted without my permission. Just a hassle to deal with overall Reviewed on: 7th October 2025

Excellent service changing my vehicle and also the o...

5
Excellent service changing my vehicle and also the on line portal is excellent and very easy to use Reviewed on: 7th October 2025

Excellent Service

5
Over the phone, online and chat OneCall are always very helpful. I haven't had any problems with them at all and the staff have always been polite and friendly. I would certainly recommend them. Reviewed on: 7th October 2025

Great service at great prices problems dealt with qu...

5
Great service at great prices problems dealt with quickly can't fault them Reviewed on: 7th October 2025

Easy to insure with.

5
Easy to insure with. No problems whatsoever. Decent price. Reviewed on: 7th October 2025

Car insurance

5
I have never made a claim but the service I have received has been good Reviewed on: 7th October 2025

Good service and good price benefits

5
Good service and good price benefits Reviewed on: 7th October 2025

Easy to renew

5
Easy to renew on the website. Gives full choice of different providers at renewal. Used for several years. Would definitely recommend. Reviewed on: 7th October 2025

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