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One Call Insurance: Car insurance broker reviews

4.78
Based on 28,222 reviews, last reviewed 16th Sep 2026
459100% increase in 5 star reviews
in the past 90 days
3200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Friendly helpful staff on phone. Friendly helpful staff on phone. not too long waiting for advisor. Querys answered well. Reviewed on: 16th September 2026
Karen C's avatar
Karen C

Latest lowest rating:

1

Appalling service from start to finish I had to make a claim on my car insurance and staff at One Call Insurance were incompetent. I had sent images of the damage as requested by them and ... Read more Reviewed on: 15th September 2026
Verity w's avatar
Verity w

About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (28223)

Easy to set up, good value and all documents accessi...

5
Easy to set up, good value and all documents accessible at any time on line Reviewed on: 6th October 2025

I’ve claimed a few times for window screen replaceme...

4
I’ve claimed a few times for window screen replacement and it’s been easy and reliable Reviewed on: 6th October 2025

They have been very helpful every time I have contac...

5
They have been very helpful every time I have contacted them. Reviewed on: 6th October 2025

Very pleased with my insurance with this company.

5
I pay monthly but they don't add interest on it unlike other companies and, I can cancel anytime, not that I want to, but it is good to know and they don't keep pestering you to buy any other type of insurance either. Reviewed on: 6th October 2025

Efficient and friendly.

5
Efficient and friendly. No claim yet but impressed with service. Reviewed on: 6th October 2025

Always helpful and quick.

5
Always helpful and quick. Nothing is too much hassle Reviewed on: 6th October 2025

TWO CAR DISCOUNT DIFFIFULT TO CLAIM

4
Have two cars insured but never been able to get the discount as they are already on the system - despite calling up to an agent Reviewed on: 6th October 2025

A person on the phone

5
As they are called one call it would be helpful if they had a phone number with a person at the end of it. Reviewed on: 6th October 2025

I have had no complaints at all with my insurance co...

5
I have had no complaints at all with my insurance company Reviewed on: 6th October 2025

Excellent cover but long wait times for live chat to...

5
Excellent cover but long wait times for live chat to make changes to policy Reviewed on: 6th October 2025

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