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One Call Insurance: Car insurance broker reviews

Name: Car insurance broker
Rating: 4.79 (23132 reviews)

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4.79

Based on 23,132 reviews, last reviewed 19th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service. Great service. Good price. Overall happy Reviewed on: 21st February 2026

Latest lowest rating:

1

Poor customer service and Lack of empathty for customer I am writing to provide feedback regarding the service I received from a One Call agent (TW5) following a motoring incident on Thursday 18th June 2026... Read more Reviewed on: 19th June 2026

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

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One Call Insurance Car insurance broker reviews (23132)

All done on the app

All done on the app via text . Very good . Friendly knowledgeable people . Took me about 1/2 hour to swap my insurance from 1 car to another . Reviewed on: 9th October 2025

Always a great experience and always helpful and fri...

Always a great experience and always helpful and friendly. Reviewed on: 9th October 2025

Very easy to deal with

Very easy to deal with and very understanding of what is required. Reviewed on: 9th October 2025

Easy to use.

Easy to use. Reminder is sent regularhly about direct debit. Haven’t used customer portal as yet, but seems easy. Reviewed on: 9th October 2025

GOOD VALUE GOOD FOR COVER FOLLOW UP CALLS

GOOD VALUE FOR COVER REQUIRED. GOOD FOLLOW UP CALLS Reviewed on: 9th October 2025

Brilliant service

Brilliant service and very helpful and friendly Reviewed on: 9th October 2025

Easy to contact when needed straight forward no hassle

Easy to contact when needed straight forward no hassle Reviewed on: 9th October 2025

Excellent.

Excellent. Always a reminder about renewal. Great communication. I've been with One Call since 2018 or there abouts no issues Reviewed on: 9th October 2025

Probably best car insurer to date for me

Customer service improved and has been consistently good since becoming a platinum customer. Portal is nice and easy to use. Premium is reasonable compared to others. Would recommend. Reviewed on: 9th October 2025

Quick service and very pleasant staff

When I have had to call their has never been any problem and dealt with my problem quickly and gave good advice to follow you throughbot would highly recommend Reviewed on: 9th October 2025

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