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One Call Insurance: Car Insurance Broker reviews

Name: Car Insurance Broker
Rating: 4.84 (23130 reviews)

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4.86

Based on 23,130 reviews, last reviewed 2nd Jan 2026

30% decrease in 5 star reviews

in the past 90 days

4% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Good phone customer service Good phone customer service when changes needed to policy Reviewed on: 2nd January 2026

Latest lowest rating:

1

One Call is all you get when you make a Claim Ok until you make a claim, No Communication just on line Chat. When my car was recently written off by a Third Party I only had one phone call from th... Read more Reviewed on: 10th October 2025

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About this product

One Call Insurance provide a full range of policies for all types of vehicles including standard motors, classic and specialist cars.

They also have a range of other policies including pay as you drive, temporary cover, young driver and learner driver insurance.

One Call Insurance car insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, leave a review and share your experience.

One Call Insurance Car Insurance Broker reviews (23130)

Review of the One Call Insurance, Car Insurance Broker:

Great policy, price and customer service

In October last year, I was offered and accepted a Platinum policy that included monthly payments at a competitive premium at very little extra cost than I had formerly paid for a one-off annual payment. Generally, it can cost a good bit extra to make monthly payments, so I was pleased to be able to spread the payments over 12 months at very little extra cost. The policy was for three years at a fixed price of £30 per month with the option to cancel at any time. This year, I was quoted an annual premium of £287 by another insurer. when I approached One Call about this they were able to reduce my payments to just over £26 per month, fixed for three years with cancellation again permitted at any time at no additional charge. To me, this represents a fair price and very fair terms. I have had my car insurance with One Call for two or three years now. Whilst, in the past, I have found it necessary to switch to another company each year to keep my premium at a competitive price, One Call has shown its willingness to keep my premium as low as its competitors whilst maintaining the high level of cover it offers, including, for example, a hire car at a small extra cost for up to 28 days in the event of an accident where my car is repairable. Whilst no one wants to be in that situation, it is very reassuring to know I will have a hire car at no extra charge for up to a month while my car is being repaired. And last but not least, every one of the several One Call representatives to whom I have spoken has been very polite and gone out of their way to secure the best T&C's at the lowest price, which is what every customer wants. If One Call can continue to achieve such good results I shall be happy to continue my car insurance with them in future years. Reviewed on: 4th October 2021

Good phone customer service

Good phone customer service when changes needed to policy Reviewed on: 2nd January 2026

More competitive quote using Chatbot

I was able to get a more competitive quote using the Chatbot facility and this included the same extras such as legal cover. Reviewed on: 6th November 2025

Always a GREAT price & staff are helpful & patient w...

Always a GREAT price & staff are helpful & patient with requests & prices Reviewed on: 3rd November 2025

one call and your insurance is done

one call have been the best on service and price the service is first cless Reviewed on: 28th October 2025

I found you to be extremely helpful and the person...

I found you to be extremely helpful and the person I spoke to was able to answer all my queries Reviewed on: 27th October 2025

The broker (EB7) was very patient, extremely clear a...

The broker (EB7) was very patient, extremely clear and helped me understand the answers to my questions. Honestly a pleasure to speak to and an asset to your team! Thank you soo much Ed as I was very anxious about calling. Reviewed on: 27th October 2025

Great Car Ins Broker

Rang to make changes and politely, promptly and efficiently dealt with by Edward Bartlett (EB7) Reviewed on: 27th October 2025

easy to administer and great value

easy to administer and great value Reviewed on: 27th October 2025

Surprisingly Helpful and Patient

During what for me was a difficult bereavement time, One Call Insurance were far more patient and helpful than I expected from a primarily online remote service. following Reviewed on: 26th October 2025

very reasonably priced.

very reasonably priced.great value for money Reviewed on: 26th October 2025

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