Smart Money People Logo

One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent Home Insurer

5
Good policy cover and links to innovative security products such as smart leak and smoke alarms, competitive prices. Reviewed on: 16th September 2021

Can’t find a reason to not use them

4
I have been with one call for many years and we have most of our insurances with them the only thing that I would like different is to be able to merge our insurances but to also benefit as they are all different renewal dates in year and they don’t seem to all allow for that Reviewed on: 16th July 2025

Great service.

5
Great service. Every time I've asked for support I've got it and usually a representative that's willing to help and see how they can reduce costs for me! Reviewed on: 16th July 2025

One call insurance, friendly and helpful.

5
One call insurance, friendly and helpful. Always send me e-mail reminders when payment is due to go out, which I find very helpful. Staff on the phone are always very kind, patient and can't do enough to help. Reviewed on: 16th July 2025

Very helpful, reliable and efficient service.

5
Very helpful, reliable and efficient service. Reviewed on: 16th July 2025

Home insurance.

4
Received my renewal in good time so I had plenty of time to look elsewhere. Found there quote to be quite goo not the cheapest but ok for us. Reviewed on: 16th July 2025

Rip off! Wouldn't recommend

2
Over double last years price! 16 years no claim too Reviewed on: 16th July 2025

Good value

5
Always quick answers, value for money and straight forward. Reviewed on: 16th July 2025

Good cover good prices well done

5
Good cover good prices well done Reviewed on: 16th July 2025

Always a great quote and good service

5
Always a great quote and good service Reviewed on: 16th July 2025

Excellent value for money and service

5
Excellent value for money and service Reviewed on: 16th July 2025

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products