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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

Home Sweet Home Insurance

When I was looking for Home Insurance it was a bit overwhelming. One call Insurance was so accessible and straightforward. The customer service is excellent and I feel like I have a good deal. Reviewed on: 16th July 2025

Good company

Efficient and reasonable price the only comment would be more paper correspondence as I am a pensioner not all on line Reviewed on: 16th July 2025

Helpful staff answering concerns a big benefit.

Helpful staff answering concerns a big benefit. Reviewed on: 16th July 2025

Excellent service at a great price.

I normally change all insurers annually to get the best price but I have renewed with On Call for my Home Contents insurance for the third time as they have always given me an unbeatable rate. So far I have not had to claim so I cannot comment on this aspect. Reviewed on: 16th July 2025

Good fantastic

Good Service Reviewed on: 16th July 2025

Stayed for years

Easy to reach online or phone and excellent value for money Reviewed on: 16th July 2025

So easy to contact and speak direct with staff who...

So easy to contact and speak direct with staff who are very polite and respectful and understanding your needs would highly recommend the company Reviewed on: 16th July 2025

Brilliant cover, premiums are reasonable for cover p...

Brilliant cover, premiums are reasonable for cover provided, website easy to use, find getting an email reminder when my payment is due extremely helpful Reviewed on: 16th July 2025

Ease of use

I find the portal very intuitive and easy to use and understand. The team are always very proactive and the process of renewal is simple. Their pricing is fair and offers good value for money. Thankfully I haven't had to claim but I have confidence that should I need to, I will be well supported Reviewed on: 16th July 2025

I've always had good service

I've always had good service which means so much. Reviewed on: 16th July 2025

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