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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent Home Insurer

5
Good policy cover and links to innovative security products such as smart leak and smoke alarms, competitive prices. Reviewed on: 16th September 2021

Good, accessible informationvery competitive price

5
Good, accessible information very competitive price clear and easy subscription process Reviewed on: 9th October 2024

Leaking Pipe

5
When I had a leaking water pipe they acted quickly and arranged everything Reviewed on: 9th October 2024

Value for money

5
Checked many websites for contents usurers and found One call cheapest and offered the same cover as other insurers for less money. Reviewed on: 9th October 2024

One call insurance is one call.

5
If I have ask about anything I’m not sure about there is always someone that is there to reassure me. As I have dementia it is hard for me to remember what I have been told so I also have written confirmation sent to me. Reviewed on: 9th October 2024

Good cover, lucky, Ive not had to make a claim. Winner

4
Good cover, lucky, Ive not had to make a claim. Reviewed on: 9th October 2024

Renewing Home Insurance

5
Renewed my Home Insurance with One Call through their portal, very easy process. Reviewed on: 9th October 2024

Insurance at your fingertips.

5
Very easy to get our policy and happy with the service. Reviewed on: 9th October 2024

Online experience is ok.

5
Online experience is ok, can sometimes take a while to discuss the query and therefore resolve but overall good! Reviewed on: 9th October 2024

House insurance renewal

5
Received my house insurance renewal which had increased from the previous year. Researched and found lower price. Contacted One Call and live chat with DJ2 who was very friendly and efficient and found a way to match the lower price. happy to renew and very pleased with the service from DJ2 Reviewed on: 9th October 2024

Very good all round insurance broker

5
Easy all round insurance broker with good website and good products Reviewed on: 9th October 2024

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