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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Excellent value

5
Easy to deal with and easy to contact, I cannot askmore. Reviewed on: 17th September 2023

Easy company to deal with

5
My dealings with One Call have been pleasant enough but l haven't needed to use their services so far. But first impressions a very good. Reviewed on: 17th September 2023

Do just what they say

5
No issues and find the price and cover is perfectly sufficient for what I need. Reviewed on: 17th September 2023

Much cheaper than most of others

5
Found better than most of other companies in the field. Reviewed on: 17th September 2023

Mind at rest

5
Taking out home insurance was last on my list of adulting but it put my mind at rest. Easy to sign up. Great payment options. Now I know my home is protected. Reviewed on: 17th September 2023

Value for your money

5
First class service, a straightforward process and very competitive Reviewed on: 17th September 2023

Always Fair

5
I have been with One Call for a long time. Always accessible and helpful. Throughly recommend. Reviewed on: 17th September 2023

Great company great service

5
Always happy to help. We're great, quick and reliable when my daughter set the carpet on fire with a heater. Quickly replacing the carpet in a professional and kind manner. Thankyou guys. Great job and I felt heard and supported throughout Reviewed on: 17th September 2023

Conscientious Company

5
The one insurance company who has kept my life simplified by allowing me to be insured and still allowing me to be upfront and honest about my bankruptcy from which I was discharged back in 2003. I think it's really important that people aren't penalised from silly mistakes in the past. House insurance is an absolutely critical part of life. I'm in my 2nd year with One Call and would certainly recommend them and consider them for other policies. Reviewed on: 17th September 2023

competitive

5
Easy to deal with and highly competitive, what more can you want. Reviewed on: 17th September 2023

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