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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7519 reviews)

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4.73

Based on 7,519 reviews, last reviewed 2nd Oct 2026

113500% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

When a DPD transit van ran in to our car one call de... When a DPD transit van ran in to our car one call dealt with it very well. ore cae at the time was a mitsubishi Eclips, Mitsubishi had pulled out of E... Read more Reviewed on: 2nd October 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7519)

Had no issues with one call insurance the last few y...

Had no issues with one call insurance the last few years , value for my money , no complications , excellent product and service Reviewed on: 16th July 2025

Excellent service

I was in chat with AR6. She was very helpful and informative Reviewed on: 16th July 2025

Took months to resolve.

Took months to resolve. Communication was awful. I had to constantly chase them up. Attitude of one advisor was awful Reviewed on: 16th July 2025

good provider

i have been with them for a while now Reviewed on: 16th July 2025

ONE CALL IS ALL YOU NEED.

They are good communicators and help you with confusing detail. First class. Reviewed on: 16th July 2025

A Good Buy!

I had no trouble arranging insurance with One Call Insurance. Happily so far I have not needed to make a claim. However, based on my setting up experience I feel sure that it would be an easy task. Reviewed on: 16th July 2025

I seem to be having an issue getting emails and gett...

I seem to be having an issue getting emails and getting set up on the system Reviewed on: 16th July 2025

Renewal was quick and easy

Renewal was quick and easy and the Customer Portal is easy to navigate to get my Insurance Certificate. Reviewed on: 16th July 2025

I was unhappy with my renewal price for contents in...

I was unhappy with my renewal price for co0ntents insurance. I do not like using text talk but Mia (MB1) was very helpful and got bme a better price. Reviewed on: 16th July 2025

Best of the bunch

Easy to contact and knowledgable staff who get to the nub of your problem. Reviewed on: 16th July 2025

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