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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,056 reviews, last reviewed 15th Jul 2026
72100% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Good Service Good customer service, I don't like when agents try to upsell. All I wanted to do was change the address on my policy as I have moved and when I took... Read more Reviewed on: 15th July 2026
Vicki H's avatar
Vicki H

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026
Rob Howell's avatar
Rob Howell

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

Review One Call Insurance: Home insurance broker now

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One Call Insurance Home insurance broker reviews (7056)

DJ2 was professional.

5
Live chat was easy to get on to but long wait on the phone line with no indication of the wait time or the position in the queue Reviewed on: 7th August 2024

I was very well looked after by DJ2.

5
I was very well looked after by DJ2. They took their time to provide me with information that I could understand. I appreciated the time they took and the service they provided. DJ2 was first class. Reviewed on: 7th August 2024

Mb1 was very helpful and nanage to find me a cheaper...

5
Mb1 was very helpful and nanage to find me a cheaper solution Reviewed on: 31st July 2024

A good experience

5
Dealt with quickly and efficiently by agent DH9. Sorted out my query without any fuss. Came away satisfied. Reviewed on: 31st July 2024

Very helpful with renewal price

5
Mia B (MB1) was very helpful in securing a lower premium compared to the original renewal price that was offered. Reviewed on: 31st July 2024

Home insurance

5
Very helpful and easy to deal with Reviewed on: 31st July 2024

JH was good and helpful

5
Don't particularly like using chat but JH was good quick and helpful Reviewed on: 24th July 2024

I spoke with MB1, who was professional, polite and i...

5
I spoke with MB1, who was professional, polite and incredible efficient with helping me with my renewal quote Reviewed on: 24th July 2024

Operator OC3 was brilliant.

5
Operator OC3 was brilliant. He quickly dealt with my query when I had a problem with the Portal. I could not fault the service I got today. Reviewed on: 18th July 2024

Helpful staff

5
Quick response time on chat. Helpful staff. Problem sorted and a reasonable quote found. Reviewed on: 18th July 2024

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