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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7056 reviews)

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4.72

Based on 7,056 reviews, last reviewed 15th Jul 2026

72100% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Good Service Good customer service, I don't like when agents try to upsell. All I wanted to do was change the address on my policy as I have moved and when I took... Read more Reviewed on: 15th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7056)

LH1 on the live chat was quick and efficient and gav...

LH1 on the live chat was quick and efficient and gave me the information requested Reviewed on: 18th July 2024

Operator LH1 (Lauren) on live chat helped me with my...

Operator LH1 (Lauren) on live chat helped me with my renewal quote. I was delighted with the service she provided as I was going to move insurers but she managed to get me a better quote for my renewal that I went with. Reviewed on: 18th July 2024

MB1 paid attention to detail

MB1 paid attention to detail and was very conscientious in find the right product for our needs Reviewed on: 27th March 2024

JS7 was really helpful with my house insurance renewal

JS7 was really helpful with my house insurance renewal Reviewed on: 20th March 2024

Awful, DO NOT USE ONE CALL INSURANCE .

Awful, DO NOT USE ONE CALL INSURANCE . They will not answer any calls, letters or emails. You HAVE to use live chat and if you can't for whatever reason, you will have your policy cancelled. They will contact you by any method, you cannot reply. You have been warned, they should be labelled scammers ! Reviewed on: 9th March 2024

JS7, was fantastic today, really helped a 84 year ol...

JS7, was fantastic today, really helped a 84 year old lady , who is easily confused, you did a fantastic job at explaining everything, can not thank you enough Reviewed on: 6th March 2024

JS7 was brilliant....

JS7 was brilliant today sorting out my renewal for me, understood my concerns and was extremely helpful in getting the price down. Reviewed on: 15th February 2024

JS7 was very helpful

JS7 was very helpful and explained everything very well. Reviewed on: 15th February 2024

Did live chat with BB3 who was very helpful

Did live chat with BB3 who was very helpful and dealt with my query professionally Reviewed on: 9th February 2024

PLEASE PLEASE STAY AWAY

PLEASE PLEASE STAY AWAY PLEASE PLEASE, look elsewhere. I am too tired to go into details, Just PLEASE find insurance with another provider. Reviewed on: 5th February 2024

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