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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,521 reviews, last reviewed 4th Oct 2026
6488% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Home Contents Insurance No messing around, clear speaking and straight forward to renew. Definitely would recommend. Reviewed on: 4th October 2026
Annette B's avatar
Annette B

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7521)

Useful added extras

5
Their cover includes some extras for free that other providers charge quite a bit extra for, such as legal cover and home emergency, these are provided by themselves not the insurance company. Reviewed on: 4th September 2024

The Best out there

5
Excellent customer service and easy to use and contact the pirtal is a great idea,and very well set out. Reviewed on: 1st September 2024

Good honest insurance.

5
Always active and responsive, great honest value for your money, excellent information providers, and quick to answer queries and a provider of useful advice and information. Reviewed on: 1st September 2024

Easy and quick on the on line chat

5
Easy and quick on the on line chat Reviewed on: 29th August 2024

Great Service

5
Quick response and helpful. Great price Reviewed on: 28th August 2024

Contents insurance re newel quote

4
had quote for year but lot higher than i found by using search engine on line so contacted on line and agent got the quote down to within few £s and have saved £30 this year. easy to use on line chat prompt responce and made sure understood everything we discussed before ending chat session. Reviewed on: 28th August 2024

Good, Customer Service, Would be better With a Call...

5
Good, Customer Service, Would be better With a Call Centre Though. Reviewed on: 28th August 2024

Excellent except for the delay in accessing Live Chat.

5
A bit of a delay in the queue for the live chat, but otherwise good. LA4 asked all of the right questions and quickly provided a new quote. Reviewed on: 28th August 2024

The service was excellent from agent MB1.

5
Great support throughout from agent MB1. Well done Reviewed on: 28th August 2024

Cancellation payment needed to pay outstanding amount

5
Cancellation payment needed to pay outstanding amount Reviewed on: 28th August 2024

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