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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7048 reviews)

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4.72

Based on 7,047 reviews, last reviewed 14th Jul 2026

71300% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Had very good experience and easy setup, almost no m... Had very good experience and easy setup, almost no maintenance but company sending emails from time to time, almost no maintenance of the policy, it r... Read more Reviewed on: 14th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7048)

Low cost.

I have been with them for a number of years. They have provided with a renewal premium which is lower than what I could get from others. Reviewed on: 15th September 2023

The Sharpest Deal

My existing provider wanted a 70% increase. Checking the market was almost a life's work, but One Call made it very straightforward, so I bought through them. Reviewed on: 14th September 2023

Great

Customer service is excellent and any claims or queries dealt with in a friendly, professional way. Reviewed on: 14th September 2023

Competitive and comprehensive cover

Have home insurance with One Call have had car insurance many times in past (when we had a car),. One call always comes top in the price comparison sites I check, and yet they provide a more comprehensive level of cover as standard than offered by other companies. Reviewed on: 14th September 2023

Amazing service

the service by one call is so easy the staff are polite and easy going and the system is really easy to use, would recommend one call to anyone and they're prices are competitive not only with price but with their product. Reviewed on: 14th September 2023

Lovely people

OneCall staff I haven spoken to have all been lovely and help me find an affordable policy that suits my need, never pushy and very understanding. Reviewed on: 14th September 2023

Greatest Company

Always a pleasure to deal with One Call, prompt in their response to renewals or any correspondence. The portal is easy to navigate as well! Reviewed on: 14th September 2023

Simple to use , easy to understand , competitive , and helpful staff to boot !

The Heading title says it all. accessible , easy to organise and great customer service makes the process of renewing simple. Reviewed on: 14th September 2023

Fantastic service

I would recommend one call insurance to anyone, and they call always offer competitive prices and even they don't match first time they do what they can to ensure they give you the best price possible, and their agents are always friendly and well-mannered on the phone dealing with every query thrown their way. Reviewed on: 14th September 2023

Home insurance renewal

home insurance renewal quotation arrived, excellent price for renewal, looked online and the quote is the most competitive on the market. Reviewed on: 14th September 2023

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