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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.72 (7047 reviews)

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4.72

Based on 7,047 reviews, last reviewed 14th Jul 2026

71300% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Had very good experience and easy setup, almost no m... Had very good experience and easy setup, almost no maintenance but company sending emails from time to time, almost no maintenance of the policy, it r... Read more Reviewed on: 14th July 2026

Latest lowest rating:

1

never made a claim in the last 20 years. ALL A SCAM I have never made a claim in the last 20 years. I had occasion to make a claim for damage to my roof and bedroom ceiling after a terrific thunderstorm... Read more Reviewed on: 10th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7047)

Straightforward

Simple to setup, good value and clear questions Reviewed on: 14th September 2023

customer service

not easy to make contact with queries. no easy access to online chat - cannot find at all and phone numbers state they are no longer open, please use chat ! trying to update re police holder passing away and to change main contact to spouse. still not completed this task ! very frustrating at such a sad time Reviewed on: 14th September 2023

Excellent customer service

When taking out the policy the agent I spoke to was fantastic, she was knowledgeable about the product she was selling. I would definitely use them agai and also obtain quotes for other things requiring insurance. Reviewed on: 14th September 2023

Excellent

As usual it is Great value for money been with one call. Reviewed on: 14th September 2023

Great service and great cover

I'm very happy with my home insurance policy with One Call. Reviewed on: 13th September 2023

Home insurance quote

Quick, efficient and friendly service throughout Reviewed on: 13th September 2023

Simple and clear

Although we've only been with them for a matter of months we found the whole set up process clear and simple. The portal is easy to navigate and everything we need appears to be at our finger tips. Reviewed on: 13th September 2023

Please try to have the contact number no all the customers are able to use the live chat

I was a little bit struggling to get hold on you, while I was trying to add another car to my policy-- make things easier for the customers Reviewed on: 13th September 2023

Brilliant company

I love this company its very easy to renew my policy each year . It's lay out is easy to navigate and understand. Reviewed on: 13th September 2023

good value

we need good value in hard times and One Call tick this box Reviewed on: 13th September 2023

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