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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7003 reviews)

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4.73

Based on 6,984 reviews, last reviewed 9th Jul 2026

66000% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

I haven’t had the opportunity to, thankfully, to use... I haven’t had the opportunity to, thankfully, to use One Call for any claims, but I feel I would be satisfied Reviewed on: 9th July 2026

Latest lowest rating:

1

KEPT ON THREATENING TO CANCEL MY POLICY BECAUSE OF S... KEPT ON THREATENING TO CANCEL MY POLICY BECAUSE OF SOME BUREACRATIC MIX UP Reviewed on: 8th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

Review One Call Insurance: Home insurance broker now

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One Call Insurance Home insurance broker reviews (7003)

It is an internet based.Company no phone lines unless you threaten to cancel

We are an older couple and we were unable to commute with them satisfactory through the chat line only when we asked to cancel did they give us a phone number . We will not renew our house policy when due we have no idea how it will work if we have to make a claim and with a Maltese underwriter ! Reviewed on: 23rd March 2022

Perfect service

I had only been with one call for a short time before I had to call on their services. I had a water leak and my garden was like a mud bath. Luckily it was Anglian water who was at fault so I didn't need to use the insurance policy. However onecall all couldn't do enough for me when I rang them up. They gave an excellent service and I wouldn't hesitate in recommending them. I have renewed my policy with them this year. Keep it up one call Reviewed on: 23rd January 2022

Easy to work with

I’ve always had no problems and competitive prices. The website easy to use Reviewed on: 2nd December 2021

Good service

The company always keeps you imformed prior to any money transactions but most importantley the renewal quotes are very sensible and not over inflated. There is nothing more annoying to be told when you use an alternative insurer with a cheaper quote that your previous insurer could have matched that price or even done it cheaper ! Reviewed on: 4th November 2021

Mr

simple, easy and polite to deal with Reviewed on: 29th October 2021

Very likely

Very competitive price & easy to change from other companies Reviewed on: 20th October 2021

Nice firm to deal with

I have my light van insurance with this company , gave a reasonable quote & a good contract , so decided to get a quote for my house insurance & again had a very competitive quote & again a excellent contract that included extras which normally have to be paid extra for . I am now very happy with my insurance cover . Stan Conlon Reviewed on: 20th October 2021

Worst customer service

Worst customer service, don’t have a clue , miss sold me home insurance and I won’t be renewing anything with this company , so disappointed with the unprofessionalism of this company Reviewed on: 19th October 2021

Easy to follow website

Simple to obtain quote and pay , competitive, received policy documents quickly Reviewed on: 18th October 2021

Helpful Customer Service

When speaking to one call they were extremely helpful and supportive Reviewed on: 18th October 2021

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