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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Easy peasy

5
So easy to complete on line. Only took minutes to complete Reviewed on: 8th October 2021

Brilliant!!

5
I was searching for Home Insurance on comparison websites, and came upon "One Call", they weren't the cheapest, but there cover was just what I was looking for. Their service is the best I have ever encountered, and they are very approciable and their attention to detail is first class. I won't be searching for another provider next year, or perhaps in the future. "One Call" are number one in my book!! Reviewed on: 8th October 2021

Insurance

5
Great to insure with all questions answered concerns dealt with ease of application and fast response service highly recommend the company Reviewed on: 8th October 2021

New Policy

4
I have just taken out a policy with them, so not much to comment on yet. Reviewed on: 8th October 2021

Good customer service

4
Good customer service and helpful. Happy since I switched over 2 years ago Reviewed on: 8th October 2021

excellent!

5
...value for money, ease of communication and care. Recommended highly Reviewed on: 8th October 2021

Easy & competitive

5
Easy to deal with, competitive prices Reviewed on: 8th October 2021

Awesome

5
Great service great price. Legends Reviewed on: 8th October 2021

Reliable and efficient

4
They are a UK-based company and I feel safe and secure knowing I am insured with One-Call. Their insurance information is easy to read and user-friendly and their prices are competitive. Reviewed on: 8th October 2021

Excellent service and product

5
I needed to change my home insurance and was struggling to find the right option on price comparison sites. My adviser at One Call managed to source an option for me that suited our needs exactly. I have since then moved my car insurance to One Call as well with a £40 off- I halved my premium from my previous provider. Very satisfied! Reviewed on: 8th October 2021

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