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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7004 reviews)

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4.73

Based on 6,984 reviews, last reviewed 9th Jul 2026

66000% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

I haven’t had the opportunity to, thankfully, to use... I haven’t had the opportunity to, thankfully, to use One Call for any claims, but I feel I would be satisfied Reviewed on: 9th July 2026

Latest lowest rating:

1

KEPT ON THREATENING TO CANCEL MY POLICY BECAUSE OF S... KEPT ON THREATENING TO CANCEL MY POLICY BECAUSE OF SOME BUREACRATIC MIX UP Reviewed on: 8th July 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7004)

mrs

very helpful when changing my insurance over Reviewed on: 13th September 2022

Really really good!

One call made it so easy to get the insurance I needed! Reviewed on: 13th September 2022

Cheap and cheerful

Great from Start to finish. Bought online through Compare the Market and they had all the things I wanted at the cheapest price. No brainer! Reviewed on: 13th September 2022

Excellent service

Great price would recommend it to others Reviewed on: 13th September 2022

Straightforward competitive insurance

One of the most competitive and straightforward insurance companies, easy to access. Reviewed on: 13th September 2022

One Call every time!

Very impressed with One Call. Communication is excellent Reviewed on: 13th September 2022

Perfect

Cheap, easy, friendly staff, renewed and satisfied Reviewed on: 19th August 2022

Great

Easy to set up online and clear policy details with competitive price. Reviewed on: 14th August 2022

its useless ,

called for home emergency , no response and didnt turn up. insurance is not covered , they will find any way to avoid you , will never listen you , please check and then buy good one NOT THIS Reviewed on: 20th June 2022

Awful

Avoid! Avoid! Avoid! Paid for extra boiler cover, but they don't cover if there is a problem with it, like doesn't heat water, only if the thing is totally broke. They use the legal wording in the policy not to pay, there are pages and pages and they just wriggle out of it. They also pass you around on the phone to the point where you are completely frustrated and irate when you do speak to anyone. Just rubbish. Reviewed on: 27th April 2022

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