Smart Money People Logo

One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent Home Insurer

5
Good policy cover and links to innovative security products such as smart leak and smoke alarms, competitive prices. Reviewed on: 16th September 2021

I have been with this company for a couple of years,...

5
I have been with this company for a couple of years, and there customer service is brilliant, very friendly, helpful and efficient. Reviewed on: 7th October 2025

All ways a pleasant experience dealing with them , g...

5
All ways a pleasant experience dealing with them , great customer service Reviewed on: 7th October 2025

It's just one Call

5
One call appears to have served me well so far Reviewed on: 7th October 2025

No problems at all when I have tried to contact or...

5
No problems at all when I have tried to contact or to re-arrange any insurance Reviewed on: 7th October 2025

We've been with onecall since day one on the proper...

5
We've been with one call since day one on the property ladder and they've been great and the price has been very good. Reviewed on: 7th October 2025

Always been professional and easy to contact if needed.

5
Always been professional and easy to contact if needed. Very reasonably priced Reviewed on: 7th October 2025

Renewed again for third year running, reduced my pre...

5
Renewed again for third year running, reduced my premium on phoning and staff were extremely helpful, engaged and very polite and kind and I was impressed within all aspects of my telephone conversation. I have not claimed on the policy yet but all eventualities seem very well thought out and I'm sure that in the event I needed help OneCall would provide it. Excellent Company. Reviewed on: 7th October 2025

It was very easy to set up.

5
It was very easy to set up. But nothing else to say as we haven't really used it Reviewed on: 7th October 2025

Top notch service

5
Helpful, courteous & professional service Reviewed on: 7th October 2025

The best Deal is just ONE CALLl away.

5
I've been with the company a few years and always happy. With the service and the customer service thank you Reviewed on: 7th October 2025

Do you have a different One Call Insurance product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from One Call Insurance?

    View all products