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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

The excellent insurance company

5 Star star company. I appreciate your cooperation. Reviewed on: 15th September 2021

Helpful and efficient

I needed to add building insurance to my existing contents insurance and couldn't work out how to do so on the app. Spoke to a very helpful agent who sorted everything out for me quickly and efficiently. Reviewed on: 15th September 2021

Great service

Really quick to buy. Kept updated regularly about direct debits. Really good value Reviewed on: 15th September 2021

Con artists

Have paid monthly without defaulting. Tried to make a claim and was denied. The person who dealt with me wasn't helpful at all. Different insurer required when this policy ends!! Livid and no contact from company despite complaining. Very poor customer service. Reviewed on: 15th September 2021

Excellent product and excellent service

I am delighted to now arrange our home insurance using One Call. The level of cover and competitive price is far better than my former provider. Reviewed on: 15th September 2021

Would highly recommend this company.

I found it so easy to insure my contents and very reasonably priced. Reviewed on: 15th September 2021

Good efficient service

Really simple and easy to deal with and no issues Reviewed on: 15th September 2021

excerllent product

great price always happy to help Reviewed on: 15th September 2021

Reliable company

Friendly staff, easy to understand procedures which makes customers life easy. Reviewed on: 15th September 2021

Excellent company

Gives me confidence that all eventualities are covered. Reviewed on: 15th September 2021

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