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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

great customer care

i have been with one call for many years , always competitive and very helpful ..... Reviewed on: 14th October 2022

helpful and efficient

Always been helpful and efficient in any dealings.. Reviewed on: 14th October 2022

Excellent service

I have only claimed once but they were quick and very efficient in sorting out my claim. Reviewed on: 14th October 2022

Brilliant company

Brilliant company who I've been insured with for a few years! Great customer service. Reviewed on: 14th October 2022

Great company

Have used Onecall for about 6 years without any issues at all. Very straightforward simple processes, readily available staff and reasonably priced. Reviewed on: 14th October 2022

Great value

I have used one call for car insurance for several years the premium cover is great value for money and I have been able to add my husband’s car too at a much cheaper price than other quotes he got. Love the fact it’s a monthly rolling contract on a fixed price so no annual surprises at renewal Reviewed on: 14th October 2022

Honest renewal value

I've always checked the renewal value given to me against other insurance companies and have always received a competitive renewal quote so have no reason to move and I've been with One Call for many years now. Reviewed on: 14th October 2022

inquires rapidly answered by a UK call centre

Onecall insurance make my renewals and enquiries so easy. the call centre rapidly answered my call and clearly explained all the options to me. Once I had chosen my policy and options all the documents where online where I can easily access them when ever needed. Reviewed on: 14th October 2022

Best customer service

I have been with One Call for many years and totally impressed by the quality of the service given year after year Reviewed on: 14th October 2022

No fuss

I have stayed with One Call for around 5-6 year's now. Each year they have beat competitive brokers. I also have all I need with the insurance.ie; glass repair, courtesy car, no claims bonus. I'll stay with them for as long as they are competitive. Customer service are easy to speak to & very helpful. I've had no problems at all & if it suits I'll be staying for as long as I can Reviewed on: 14th October 2022

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