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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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One Call Insurance Insurance Broker reviews (10467)

Excellent service

Quick to respond to calls and very competitive prices plus incentives for multiple policies Reviewed on: 12th October 2022

Motorcycle insurance

Easy transaction and a great price for the second year running Reviewed on: 12th October 2022

Competitive rates & easy access to one stop portal

I have not found better insurance quotes than OneCall for myself over several years Reviewed on: 12th October 2022

Communication

wonderful communication, answer all queries very quickly and prices v competitive Reviewed on: 12th October 2022

Good value policy

Very happy with the service provided so far Reviewed on: 12th October 2022

Good value

Easy to set up car insurance at a reasonable price Reviewed on: 11th October 2022

general insurance

so far happy with service, not had any major issues to truly find out how helpful this company would be Reviewed on: 11th October 2022

Car insurance

Straightforward to get my policy easy access to the app and straight forward to use everything that you need in one place Reviewed on: 11th October 2022

Was excellent but service dropped when my mother passed away

My mother died on the 10th of May 2022. She had a fall and was hospitalised on the 9th of May2022. She died the day after. As sole executor and beneficiary with Power of Attorney over all her financial affairs mums property was put up for sale in early July 2022. The House & Contents insurance, with yourselves ran out in Late August, I think, from memory. If not late August then early September 2022. I needed to have this ibsurance continuing until the completion date of the sale. Your office advised me to take a monthly payment option (rightly or wrongly) saying that under these circumstances that was the easiest thing for me to do at such a difficult time. I appreciated the help and advice One Call gave me. I rang One Call to notify you of the completion date and then notified my bank that I had spoken to your office. They were happy stopping any further payments from being paid. I don't understand why this is now developing into some sort of big issue. I've done everything that you have asked of me. If I've been given the wrong advice by your office at any stage then that's for you to sort out, not me. I must admit that after receiving an email from your office expressing your condolences at my mother's passing it's quickly changed to "business as normal". Whatever the outcome of this situation, I will look very closely at your renewal of my own H & C Policy when that comes up for renewal next year. Please act sensibly and quickly to aleviate further distress. Reviewed on: 11th October 2022

Quick and easy

Easy to find quick to set up and competitive prices Reviewed on: 11th October 2022

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