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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Excellent

Great service quick and hassle free. Definitely recommend to everyone. Reviewed on: 28th September 2022

Quick and simple

I picked one call because it was an absolutely top policy for a fantastic price,I got so much more for my money with these guys and I would definitely recommend them to family and friends..it was so simple to do, and you get access to a brilliant app making it so easy to monitor your policy.. Reviewed on: 28th September 2022

solid

no hassle insurance very happy with the package I've taken out Reviewed on: 28th September 2022

One call smart call

Very competitive quote & always keep me informed. Reviewed on: 28th September 2022

Easy to deal with and straight forward transaction.

An easy experience in taking out insurance. Sometimes it can prove challenging and frustrating but so far there has been no stress or issues with taking out a polo and great access to see and amend your policy should you need to. Reviewed on: 28th September 2022

Bike insurance

Would use again for my insurance without any problem Reviewed on: 28th September 2022

Half way

I decided to assign this title"Half Way" because if I need to change some details on my policy such as address or mobile number is fine or if I m frustrated I can reach a live chat by login...al fine but...only for marginal issues.One good thing is they offer Breakdown cover on any policy but I never tried this service..If Customers have serious problems such as Claims,updates exc..they not able to spend one word on that matters.I report here my experience and unfortubately I had claim for total loss of my bike and after report to one call I was address to another insure company and after report to them I was address to another company which they deal woth my claim. It s quiet easy to understand that with this labhrinth and ping pong of non informations is very easy to walk away from resposabilities and duties. I think the title of this review "Half Way"suite perfectly what I experienced. Reviewed on: 28th September 2022

Would definitely recommend

Simple and convenient, comparable prices Reviewed on: 28th September 2022

Easy to insure with and fair

I've used many insurance companies in my time and One Call is the first company to give me a cheaper price on my renewal without the need for me to get other quotes and "haggle"! Highly recommend them Reviewed on: 28th September 2022

Very good

I am satisfied with the service Thank you. Reviewed on: 28th September 2022

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