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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10467)

Excellent service

5
First time I’ve used One Call . Website easy to navigate, cover is excellent at a great price . Communication via email / phone has been first class Reviewed on: 26th September 2022

Perfect for me

5
Trawled the comparison sites and looked at loads of companies. One Call came up top in all areas. Very pleased with their quote and took it up happily. No problems. Reviewed on: 26th September 2022

Great insurance

5
Great experience with one call insurance good price and an easy set up Reviewed on: 26th September 2022

No hassle insurance

5
Fast and friendly advisers, very comparable rates, and much more. Everything you need in an insurance company. Reviewed on: 26th September 2022

Easy to arrange

5
Great service, helpful with queried Reviewed on: 26th September 2022

Bad experience

1
Phoned up to change my registration because I brought a newcar, I had 6 months to go on my policy, I was told my underwriter wouldn’t let me make changes so I have to cancel my policy and take out a new one, I was told my 6 month of policy left was only worth 48p ( what a joke), so basically I lose over £100 because I’m being made to cancel and told to pay another £229 for a new policy. One call customer services are a complete rip off, I went on the online customer portal and put in my new car details and no problem had to pay £67 for admin and extra premium for the 6 months left, Went through no problem SO WHY DID CUSTOMER SERVICES TRY ABD RIP ME OFF BY TRYING TO MAKECME CANCEL A POLICY I DUDNT HAVE TO AND TRY AND GIVE ME 48p FOR IT, Don’t use One Call Reviewed on: 26th September 2022

Great service and cost effective which in this day and age is a must

5
Very happy, even recommended my boyfriend to use you for his new van ..v happy Reviewed on: 26th September 2022

Great service

5
I am very pleased with the deal I have with One Call, they were very helpful with setting me up and I would highly recommend them to friends and family. Reviewed on: 26th September 2022

Brilliant customer care

5
Brilliant customer service and excellent service .Cannot fault it. Everyone i have spoken to has been very helpful and professional . Reviewed on: 26th September 2022

Very happy

5
Economical yet comprehensive car insurance cover. Good communication and offers Reviewed on: 26th September 2022

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