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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10526 reviews)

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4.82

Based on 10,524 reviews, last reviewed 10th Jul 2026

5200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Easy to Claim I needed to make a claim and it was very easy to do Reviewed on: 10th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10526)

Good service

Great service from start to finish Reviewed on: 26th September 2022

Good priced car insurance

The customer service is really helpful, friendly & clear explanations. Good priced car insurance & always helpful in looking at competitive prices. Thank you Reviewed on: 26th September 2022

Very reliable

It's my 2 years now with one call. They are really reliable, they always put an extra mile/customer service whenever I chat and call them. They just make things easier and understandable. I would definitely stay with one call insurance. Reviewed on: 26th September 2022

Quick and Easy Insurance Process

Recommended by Compare the Market. No cause to use the insurance yet, but seems a good experience so far. Reviewed on: 26th September 2022

Efficient

First time using One Call. Full process was straightforward and price really competitive Reviewed on: 26th September 2022

No nonsense insurance

After being bombarded by my previous insurer I was determined to check comparison sites for a more realistic insurance quote and One Call stood out with their no nonsense approach with easy to understand requirements Reviewed on: 26th September 2022

Class

Short period user, so far happy with One Call Reviewed on: 26th September 2022

Top insurance company for sure

I have been with One Call Insurance for the last 3 years, the staff are so friendly and helpful, very affordable, won't be going anywhere else. Reviewed on: 26th September 2022

Good Value Tricky to Get Hold Of

No particular issue, except to say that it is very difficult to speak to someone in person regarding specific queries. FAQs only go so far. Online chat facility responsive and helpful. Reviewed on: 26th September 2022

Was happy enough until they charged me a fortune

I made a mistake with my no claims by one year. It increased my policy by about £12 and they charged me a total of £50. Disgusting. I have 2 policy's with them and will be going elsewhere next year ! Reviewed on: 26th September 2022

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