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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Great price, great services

5
I love using their service, it’s gat a great price and as a student, they offer competitive prices that really appeal to someone on a budget, but still want to insure their vehicle like I do Reviewed on: 26th September 2022

Good service

5
Have had to change my car on the policy and then it's registration number, all done very smoothly and quickly Reviewed on: 26th September 2022

Renewal

5
So straight forward auto renewal works for me… Reviewed on: 26th September 2022

classic insurance

5
easy to deal with good comms, very good value, nice people that know there stuff ! Reviewed on: 26th September 2022

professional company

5
well administered, excellent customer relations Reviewed on: 26th September 2022

Excellent service and simple to understand...

5
First time car insurance with One Call the best online I have experienced. Reviewed on: 26th September 2022

Windscreen cover misleading

3
When I had to claim for a cracked windscreen it cost me £50 more than the advertised £100 excess as my particular type of vehicle needed a specific shape windshield that was not included in the cover. I think the policy wording was misleading with respect to the windshield cover. Otherwise I have been satisfied with the service. Reviewed on: 26th September 2022

Easy to get hold of and friendly customer service

5
I rang at renewal hoping to get my costs down a bit, which I did. Helped by a very nice, friendly young man. Reviewed on: 26th September 2022

A1

5
Very good service and easy to use. Will renew with these again as long as they cost is not far from what I’m paying now. Reviewed on: 26th September 2022

Excellent company, good customer focus

5
Good communication - phone, website, portal Competitive rates Good value for money Reviewed on: 26th September 2022

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