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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10524 reviews)

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4.82

Based on 10,522 reviews, last reviewed 9th Jul 2026

5100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

good service efficient and helpful good service efficient and helpful Reviewed on: 9th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10524)

Ticks all the boxes

Fortunately i have not needed their services, but on the few occasions i have spoken with them they were polite, friendly, informative and knowledgeable on all aspects of the polices i have taken out including car and motorcycle. Would highly recommend and have. Reviewed on: 15th September 2021

Scooter Insurance

Very professional,knowledgeable in what I needed with a no hard sale.tailoring my insurance for my needs .100% Reviewed on: 15th September 2021

First class

The process was very simple. Competitive and straightforward. Reviewed on: 15th September 2021

Good value and service for money

Easy to set up and friendly efficient service Reviewed on: 15th September 2021

The best I have the pleasure to use

I have been with one call for over 4 years now and had the most amazing service from the personal working for the company I have never had a problem contacting them and have been very prompt in answer my questions Reviewed on: 15th September 2021

Excellent service

Excellent service great value for money, Taylor made for my needs. Saved £80 on previous insurance renewal with better cover.Would definitely recommend one call. Reviewed on: 15th September 2021

I got best insurance

Vary happy with my insurance for my bike Reviewed on: 15th September 2021

used to be good

Have used onecall for a number of years, however this year had a bad experience with their admin operations. 8 errors on the documents for insurance! all dates were from previous years making the policy invalid. attempts at trying to sort it were truly exhausting. cant speak to anyone on the phone. online chat girl was borderline rude and unhelpful and although I got most of the errors corrected EVENTUALLY after around 1hr online, I still received documents with an error on the date. Word to the wise - check your documents thoroughly!! Reviewed on: 15th September 2021

One Call Insurance

Great service at a market beating cost, the best "one call" I ever made was contacting these guys! Reviewed on: 15th September 2021

Onecall

Very helpful and polite customer service when ones dad help with a quote I got a very good deal Reviewed on: 15th September 2021

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