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Partners Credit Union: Loans reviews

4.88
Based on 797 reviews, last reviewed 16th Dec 2024
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

My experience I think the credit union provides excellent service to all customers every thing is at hand and easy to access and staff are all very knowledgeable an... Read more Reviewed on: 16th December 2024
Christine 's avatar
Christine

Latest lowest rating:

1

charge every member £20 per year without consent Partners have decided to charge every member £20 per year without notice. They have started charging every member £20 AFTER I got my loan out. So it w... Read more Reviewed on: 5th April 2024
Cath's avatar
Cath

About this product

Partners Credit Union offer a range of personal loans.

To make sure there are always enough funds for loans, members are required to continue saving a minimum of £15 per month whilst repaying a loan. This means your savings grow during your loan repayment term or you can repay your loan earlier.

Partners Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Partners Credit Union before, you can also leave a review and share your experience.

Partners Credit Union Loans reviews (797)

Review of the Partners Credit Union, Loans:

Friendly and professional staff.

5
The staff were quick to respond to my application. The person who handled it was very friendly and guided me through the whole process. I felt informed throughout, and felt valued as a customer. Reviewed on: 20th October 2024

Easy to process

5
Well mannered & polite staff happy to help in any circumstances, best credit union by Farr wouldn't go anywhere else Reviewed on: 9th August 2022

Poor communication

2
The staff in the Liverpool branch are amazing. Even through Covid lockdown they were always available to help with any queries I had. The issue I have is Partners Credit union poor communication about increase in annual charges. We get numerous notifications as a customer when being asked to vote for them but no communication at all when charges are increased. Charges were deducted from savings with out first informing customers. The staff are aware of this also and have been asking customers to complain by email, I wonder how many customers have even noticed deductions have increased and have already been taken. Reviewed on: 9th August 2022

Easy service with great products

5
Would recomend anybody to join,better option than a bank Reviewed on: 9th August 2022

Hassle free, and lovely helpful people

5
I have had a few loans from partners credit union. There is no stress they treat you lovely and explain everything so easily. I wouldn't go anywhere else. Reviewed on: 9th August 2022

Best credit union

5
Brilliant performance and best customer service ever Reviewed on: 9th August 2022

Hasselt free loans

5
I was able to apply for a quick loan for car repairs. Small loan. Fast in my bank with in 48 hours. Brilliant. Staff where really helpful and proactive Reviewed on: 9th August 2022

Great service

5
Partners deliver q great service and great customer service Reviewed on: 9th August 2022

Excellent Friendly Service!

5
I have been saving for years with Partners, and the few times I have taken loans out for various reasons, every person I have spoken to or emailed has been so friendly and helpful, guiding through the process to make me feel at ease and secure with what I am doing making it feel very personal. Highly recommend! Reviewed on: 9th August 2022

Recommend

5
Quick, easy and friendly service Reviewed on: 9th August 2022

Applied loan

4
I applied for loan last month the member of staff babs malley went above and beyond her Customer service was amazing nothing was to much trouble for her and she made my loan very easy to get I’ve had loans before with credit union but this lady customer service was outstanding Reviewed on: 9th August 2022

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